Chapparone Auto Body & Painting

Robert Cooper 3 weeks ago

I have a brand new 2026 Cadillac with less than 2,000 miles on it, and I was hit really hard in a parking lot. As you can imagine, I was devastated. Add to that, with the car being black I was even more concerned, knowing how the dark color shows every little ding and scratch. The good news is, I was referred to Chapparone Auto Body on Balboa by a dear friend who owns a group of auto repair shops here in San Diego, and I must say, I am thrilled that he did. Not only was my car done ahead of schedule, but I was blown away by their professionalism. When I first called, I spoke with Summer, and I could tell within minutes I called the right shop. She was empathetic, a great listener, and I could quickly tell she not only knows her job, but she cares about people. When I arrived at the store and met Summer in person, she guided me through the entire process, and she then turned me over to Albert. He then explained the steps that he'd need to take to complete the repair, and he did so in the most courteous and professional way. Yet it didn't stop there, because Albert promised me that he would keep me updated with every step in the repair process, and unlike dealing with most busines

Ligia Perez a month ago

This is my second time bringing my car to Chapparone, and there’s a reason I came back! I was blown away by the service the first time, and somehow they managed to give me the exact same experience again. Ricardo is amazing to work with. He is always incredibly helpful, honest, and upfront about the estimate and cost of the repairs. He has great attention to detail and communicated with me throughout the entire process, including dealing with my insurance. He periodically called me with updates on my car, so I always knew what was going on without having to chase anyone down. I was rear-ended and needed the tailgate replaced and the back end of my car repainted. The repairs came out PERFECT. My car honestly looks better than when I first bought it! You would never know anything happened to it. The entire process was probably the easiest and most seamless experience I’ve ever had dealing with a car repair and insurance claim. They literally took care of everything. Both time I came to the body shop, I was in and out in less than 10 minutes. I also want to mention the woman at the front desk with the curly hair (I’m so sorry I can’t remember her name!). She was always so helpful

Azucena Russworm a month ago

I got hit by a driver and I was directed to take my car to Chapparone Auto Body. They took time to explain to me what needed to be done and they gave me comfort in knowing my car was repairable. When I got my car back I was amazed at how clean it was on the inside and out! I had a brand new car and I was so happy 😁. I highly recommend Chapparone Auto Body Shop for Everyone! They are kind respectful and very patient and very accommodating. I’m grateful.

Ileana Ballard 2 months ago

I don’t normally write reviews but Albert at Chappparone did such an amazing job, I just had to share! I was rear-ended last month and went through the at fault party’s insurance. They sent me a list of approved shops, and after reading the reviews Chapparone I decided to have them do the repairs. Albert was quick to get me in for an inspection. When it came time to do repairs he was great at explaining what needed to be done and what the process was (this was my first accident). The repairs made my car look brand new! The ladies at the front desk were also very helpful. I am honestly so glad I chose Chapparone!

Robert Gleason 5 months ago

I had a great experience with Chapparone for my Rivian body work. I chose them because of their strong reviews, and they absolutely lived up to the reputation. Albert made the entire process incredibly easy from start to finish—he was professional, communicative, and made everything seamless. The woman at the front desk was always so pleasant and welcoming, which made a big difference. Most importantly, they did an amazing job on the repair—the car looks perfect. I would highly recommend Chapparone to anyone needing body work.